The RetirementPlanner Community works because our members agree to our Code of Conduct. At its most basic level, the Code of Conduct requires all members to respect the time and expertise of others. Merchants, consumers, even RetirementPlanner have responsibilities that are clearly stated and understood.
We commit to respecting each merchant's time and expertise by being straightforward about our buying intentions and RetirementPlanning in a timely manner to legitimate communications from RetirementPlanner merchants.
We commit to providing a timely and professional response to member requests and providing outstanding service to RetirementPlanner members.
To ensure that RetirementPlanner remains a positive experience for all members, we commit to removing any merchant that repeatedly violates the merchant Code of Conduct.